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Too bad, San Diego

Edco customers smile about new cans

"We can request to get a new can every four months."
"We can request to get a new can every four months."

Bonnie’s lived by Imperial Beach Boulevard and 9th Street for the last 20 years.

If you live in South San Diego, next to Imperial Beach, you pay for replacement trash cans.

“I had no idea that the [EDCO trash] bins could be replaced free of charge,” she said. “I actually never really thought about asking either, but our bins were so dirty with bent lids and had flies inside whenever opened — it was just gross and this looked like the perfect resolution.”

Bonnie completed the online form on October 11 and she received a response the next day from EDCO with instructions to “leave bins out until 5:00 pm” on her next scheduled pick-up day, October 17.

“I got home that evening and found the new bins waiting at the curb,” she said. “My daughter who lives in IB did the same and got her new bins the following Wednesday on October 24.”

Lori Ann lives in a rental on Imperial Beach Boulevard that came with EDCO bins. “I called them to have them replace a can that was broke on their behalf,” she said. “They just tell you when to leave it out there and they will pick it up [and replace it] on that day.”

“It’s not advertised [that people can get EDCO replacements bins] so people are not going to know about it,” said John Silver. “I used the “chat” option online to ask about getting a new can. They replied that a new can would be delivered on the next two delivery days and to leave them out until 5 pm, because the trash collector isn’t the one exchanging them, it would be a different person.”

Silver is in the Navy and has lived in IB since February 2017. He’s been dealing with a fly-infested trash can for a year, so he sprayed it down with water and bleached it, but that didn’t help and that prompted him to reach out to EDCO. Within a week he had a new trash can and was stoked and posted about his fast EDCO service on Facebook. Most of the people that replied to Silver did not know EDCO had a free-replacement plan; a few took his advice and received their cans promptly.

“My wife was home and chatted with the man [from EDCO] and he told her that we can request to get a new can every four months, free of charge, which was news to us. [He also said] they melt them (old bins) down and make new ones.”

South San Diego, which borders Imperial Beach is serviced by the city of San Diego where the residents and businesses have to pay (most of the time) for their replacement cans because they don’t pay for a trash-collection bill.

“EDCO bills quarterly,” Bonnie said, “our quarterly bill is $87.80 and when we moved in in 1999, it was $45 per quarter.

It includes weekly pick up of all bins (trash/recycle/yard greens). We can also get bulk item pick up such as old mattresses or furniture, once per year at no charge.”

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"We can request to get a new can every four months."
"We can request to get a new can every four months."

Bonnie’s lived by Imperial Beach Boulevard and 9th Street for the last 20 years.

If you live in South San Diego, next to Imperial Beach, you pay for replacement trash cans.

“I had no idea that the [EDCO trash] bins could be replaced free of charge,” she said. “I actually never really thought about asking either, but our bins were so dirty with bent lids and had flies inside whenever opened — it was just gross and this looked like the perfect resolution.”

Bonnie completed the online form on October 11 and she received a response the next day from EDCO with instructions to “leave bins out until 5:00 pm” on her next scheduled pick-up day, October 17.

“I got home that evening and found the new bins waiting at the curb,” she said. “My daughter who lives in IB did the same and got her new bins the following Wednesday on October 24.”

Lori Ann lives in a rental on Imperial Beach Boulevard that came with EDCO bins. “I called them to have them replace a can that was broke on their behalf,” she said. “They just tell you when to leave it out there and they will pick it up [and replace it] on that day.”

“It’s not advertised [that people can get EDCO replacements bins] so people are not going to know about it,” said John Silver. “I used the “chat” option online to ask about getting a new can. They replied that a new can would be delivered on the next two delivery days and to leave them out until 5 pm, because the trash collector isn’t the one exchanging them, it would be a different person.”

Silver is in the Navy and has lived in IB since February 2017. He’s been dealing with a fly-infested trash can for a year, so he sprayed it down with water and bleached it, but that didn’t help and that prompted him to reach out to EDCO. Within a week he had a new trash can and was stoked and posted about his fast EDCO service on Facebook. Most of the people that replied to Silver did not know EDCO had a free-replacement plan; a few took his advice and received their cans promptly.

“My wife was home and chatted with the man [from EDCO] and he told her that we can request to get a new can every four months, free of charge, which was news to us. [He also said] they melt them (old bins) down and make new ones.”

South San Diego, which borders Imperial Beach is serviced by the city of San Diego where the residents and businesses have to pay (most of the time) for their replacement cans because they don’t pay for a trash-collection bill.

“EDCO bills quarterly,” Bonnie said, “our quarterly bill is $87.80 and when we moved in in 1999, it was $45 per quarter.

It includes weekly pick up of all bins (trash/recycle/yard greens). We can also get bulk item pick up such as old mattresses or furniture, once per year at no charge.”

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Comments
10

Edco evidently hired some of the former SD City drivers who had perfected ways to damage the bins in my area.

Nov. 5, 2018

Plastic trash cans vs. metal pronged mechanical loaders the plastic trash can always loses. The cans, no matter how well treated, can last only so long. I doubt any SD City drivers left for EDCO as SD has better pay and benefits. Unless, of course, the SD drivers were ones that had been terminated.

Nov. 7, 2018

Mine have lasted more than 10 years...the only one that failed was definitely damaged by the truck. It was replaced--two or three years ago.

Nov. 9, 2018

alexclarke, I wonder. Since you mentioned it, what is the difference in pay and benefits between EDCO and SD city drivers? Please be a little more specific.

Nov. 9, 2018

It has been a while since I was able to find the wage/benefit rates and have been unable to find them. SD drivers have better pay and better benefits than EDCO provides. As the older SD employees retire the defined benefit pension plan goes with them. SD employee, except the police, have a 401k style retirement plan. SD drivers have more holidays and an overall better contract. The wages are higher in SD but EDCO is getting better.

Nov. 11, 2018

Interesting reply, though a typical one. I am curious as to exactly how you would have had access to wage and benefit rate information for employees of a private company, if for no other reason than privacy laws would generally prevent the public release of individual pay and benefit information of said employees of a private company. As for SD city employees, a simple search reveals both City of San Diego Salary Table Data and actual salary information, including names, regular, overtime, other and benefit pay for SD City employees, some 1500+ pages worth. What is NOT found is the cost of pension benefits on an employee level because the city does not release that information publicly. Oh, and BTW, according to Google, that search took all of 00.55 seconds. I suspect that, as usual, you simply made an extremely broad and general statement without having any actual specific knowledge of the facts. But no worries, we are all used to it.

Just my opinion.

Opinions vary.

Nov. 12, 2018

When EDCO began using the plastic containers here in Vista, it was made clear to us that when the containers were no longer serviceable, they would be replaced. That replacement is part of the monthly fee we pay for trash, recyclable, and green waste collection. I've noted that the design of the containers has changed over the years, and the current generation appears more robust than those we first saw. If I'm right, we will have them lasting far longer than the older ones did.

Nov. 7, 2018

We don't have the plastic cans anymore; they were constantly overflowing by Thursday pickup. The landlord switched to a dumpster.

Nov. 10, 2018
This comment was removed by the site staff for violation of the usage agreement.
Nov. 11, 2018
This comment was removed by the site staff for violation of the usage agreement.
Nov. 15, 2018

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