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Disorder in the court

Case-management system described as “fiasco” to be replaced

San Diego Superior Court will soon begin another costly changeover to its computerized case-management system. A deal was inked on Friday, May 30, to pay $6.8 million to Tyler Technologies to implement a new program, dubbed Odyssey, which will administer criminal, traffic, family, and juvenile cases, Courthouse News Service reports.

Just over $3 million will be paid to Tyler in the form of a one-time licensing fee. The company will then collect another $3.7 million to transfer data from a now-defunct program called the “Court Case Management System.”

San Diego is one of a handful of counties striking deals with Tyler, whose system comes after a failed $500 million, ten-year effort to implement Court Case Management statewide. When that system (“derided by judges and lawmakers as a fiasco and a boondoggle”) was abandoned in 2012, the county was one of only a handful of courts in the state using it, having been one of the first to implement the doomed technology in 2006.

In addition to upfront costs, the court will pay approximately $640,000 annually to Tyler for system maintenance. Another option, valued at $700,000, would expand the system to cover civil, small claims, and probate cases.

"The ultimate goal of the San Diego Superior Court is that all case types will eventually fall under Odyssey," says court spokesperson Karen Dalton.

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San Diego Superior Court will soon begin another costly changeover to its computerized case-management system. A deal was inked on Friday, May 30, to pay $6.8 million to Tyler Technologies to implement a new program, dubbed Odyssey, which will administer criminal, traffic, family, and juvenile cases, Courthouse News Service reports.

Just over $3 million will be paid to Tyler in the form of a one-time licensing fee. The company will then collect another $3.7 million to transfer data from a now-defunct program called the “Court Case Management System.”

San Diego is one of a handful of counties striking deals with Tyler, whose system comes after a failed $500 million, ten-year effort to implement Court Case Management statewide. When that system (“derided by judges and lawmakers as a fiasco and a boondoggle”) was abandoned in 2012, the county was one of only a handful of courts in the state using it, having been one of the first to implement the doomed technology in 2006.

In addition to upfront costs, the court will pay approximately $640,000 annually to Tyler for system maintenance. Another option, valued at $700,000, would expand the system to cover civil, small claims, and probate cases.

"The ultimate goal of the San Diego Superior Court is that all case types will eventually fall under Odyssey," says court spokesperson Karen Dalton.

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