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Drive-thru at SDG&E payment center closes willy-nilly

Disabled and moms most inconvenienced

The San Diego Gas & Electric payment and customer service center at 436 H Street in Chula Vista has a habit of closing their drive-thru bill-payment window on the side of the building unannounced. Mothers with carloads of young children and disabled individuals prefer the drive-thru method, yet most of the time they are forced to park their cars and traipse into the building and wait in line for assistance.

On Monday, December 31, the drive-thru window opened up promptly at 9:00 a.m. and took two payments from waiting automobiles; then the window was shut and the closed sign went up. Meanwhile, about six or so drivers waited in line behind the lucky two cars who managed to get service.

I called a manager at SDG&E who apologized when I told her how poorly run that office is. She explained that "lack of personnel forces the window to close" sometimes.

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The San Diego Gas & Electric payment and customer service center at 436 H Street in Chula Vista has a habit of closing their drive-thru bill-payment window on the side of the building unannounced. Mothers with carloads of young children and disabled individuals prefer the drive-thru method, yet most of the time they are forced to park their cars and traipse into the building and wait in line for assistance.

On Monday, December 31, the drive-thru window opened up promptly at 9:00 a.m. and took two payments from waiting automobiles; then the window was shut and the closed sign went up. Meanwhile, about six or so drivers waited in line behind the lucky two cars who managed to get service.

I called a manager at SDG&E who apologized when I told her how poorly run that office is. She explained that "lack of personnel forces the window to close" sometimes.

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4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs
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