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Ticketmonster Hungry!
If you used Ticketmaster for the August 20 Ryan Adams show at Spreckels Theatre, you paid $25 for the ticket and $11.95 in fees (48 percent!).
When the concert was canceled, Ticketmaster refunded the cost of the ticket but not all fees, which included an $8.60 per-ticket service charge and a $3.35 per-order fee. Ticketmaster kept the per-order fee.
"It pretty much is the industry standard," says Lisa Langley of Virginia-based Music Today, which sold tickets for this year's Street Scene. If Street Scene had been canceled, Langley says the $7 per-ticket fee would not have been refunded.
"We don't play those kind of games," says Len Paul, owner of Soma and Soma's in-house ticket company Lunaticks. "When Sum 41 and Kottonmouth Kings canceled [in June], we refunded everything."
"We return everything," says Elaine, a Ticket Web customer service employee. Ticket Web is a San Francisco--based company that handles tickets for L.A. venues Spaceland and the Knitting Factory.
Here's something you might be interested in.
Ticketmonster Hungry!
Ticketmonster Hungry!
If you used Ticketmaster for the August 20 Ryan Adams show at Spreckels Theatre, you paid $25 for the ticket and $11.95 in fees (48 percent!).
When the concert was canceled, Ticketmaster refunded the cost of the ticket but not all fees, which included an $8.60 per-ticket service charge and a $3.35 per-order fee. Ticketmaster kept the per-order fee.
"It pretty much is the industry standard," says Lisa Langley of Virginia-based Music Today, which sold tickets for this year's Street Scene. If Street Scene had been canceled, Langley says the $7 per-ticket fee would not have been refunded.
"We don't play those kind of games," says Len Paul, owner of Soma and Soma's in-house ticket company Lunaticks. "When Sum 41 and Kottonmouth Kings canceled [in June], we refunded everything."
"We return everything," says Elaine, a Ticket Web customer service employee. Ticket Web is a San Francisco--based company that handles tickets for L.A. venues Spaceland and the Knitting Factory.
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