The Glass Doctor
At the Glass Doctor's 24-hour phone center, Judy is one of the operators who answers service calls and dispatches mobile specialists who can repair, replace, retrack, reseal, or respond to whatever a customer may request. "We take the information, set an appointment, and then decide which repairperson to contact, based on the part of town and the service needed. We do residential calls as well as commercial businesses, anything from replacing a showcase window to refitting the office windows of a skyscraper. We also do chip repair. If there's a hole in the windshield no bigger than a quarter, and if the crack isn't spidered out." Customers with appointments usually get a house call from the Glass Doctor within a couple of days. Emergency same-day service incurs extra charges. Windshield replacements can cost from $50 to over $200, depending on the type of car and the labor required. Some older models may need specially manufactured glass ordered from a supplier rather than cut and fit onsite.