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San Diego water bill outrage

Here's a question, surfpuppy619. What was the due date of the bill she paid? As I posted above, the bill is due 15 days after it is sent and if not paid, a shut off is ordered 45-51 after the bill was sent. San Diego water will also send a reminder notice if the bill was not paid by day 25 and a final reminder if not paid by day 38. There was no mention of her having received either reminder, so does that mean she attempted to pay her bill within 25 days? In that case, it would seem that the water department was in error in ordering the shut off and the termination/restart fees were unwarranted and should have been reversed. Or was it after the 45-51 period, in which she would have already received not 1 but 2 reminders? In that was the case, she got what she deserved. As for the deposits, she admitted that she had been late on a few payments, but failed to mention one other reason for an increase in security deposit: There is a poor history of on-time payment with the Public Utilities Department. Though perhaps the amount is questionable, two returned payments in a 12 month period and some history of late payments would seem to warrant an increases security deposit, in my opinion. Let me add this one final though. Like most metro utilities, SD water has an auto pay service. Payment is deducted from your account a set number of days after it is mailed, in this case probably 15. Receipt of the bill would be the reminder to transfer the money, if necessary. As I said, based on the water department's published policy, I have to believe there is more to the story than has been offered thus far.
— October 6, 2012 8:25 a.m.

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4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs
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