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Who’s Minding the Store?

An El Cajon supermarket is irritating its customer base by allegedly scheduling staff below an acceptable standard.

On March 20, shortly before 8 p.m., approximately 30 customers were lined up at the two checkstands open at the Ralphs on Second Street. While a security guard fulfilled store duties by relocating a load of split wood, two men walked out the door without paying for the liquor hidden under their jackets. Customers yelled at cashiers and called on management to provide more staff.

This is not an isolated occurrence. Patrons and a staff member reported that a week prior, on March 14, only four staff were scheduled to work after 7 p.m. until closing at 1 a.m. Customers reported that they were lined up at the two open checkstands for 20 minutes; the same security guard apprehended a woman attempting to make off with $200 worth of meat.

In October 2006, Ralphs supermarket was fined $70 million for illegal employee relations against members of the United Food and Commercial Workers Union (UFCW). Another part of the penalty levied against Ralphs was a three-year probationary period for employee relations, which recently ended. An employee of the El Cajon store alleged that management had begun "short shifting" the store once the probationary period expired.

Aside from four staff at the front of the store on March 20, no other employees could be found elsewhere. Adjacent to the nightly schedule was a white-board sign inscribed with the words "No Breaks."

The store manager was unable to assist with inquiries, as she was performing as a cashier. At the same time, a large spill lay nearby. Outside of the store, staff indicated that they were frightened to lodge grievances for occupational safety and health issues and breach-of contract-grievances for fear of reprisals from management.

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An El Cajon supermarket is irritating its customer base by allegedly scheduling staff below an acceptable standard.

On March 20, shortly before 8 p.m., approximately 30 customers were lined up at the two checkstands open at the Ralphs on Second Street. While a security guard fulfilled store duties by relocating a load of split wood, two men walked out the door without paying for the liquor hidden under their jackets. Customers yelled at cashiers and called on management to provide more staff.

This is not an isolated occurrence. Patrons and a staff member reported that a week prior, on March 14, only four staff were scheduled to work after 7 p.m. until closing at 1 a.m. Customers reported that they were lined up at the two open checkstands for 20 minutes; the same security guard apprehended a woman attempting to make off with $200 worth of meat.

In October 2006, Ralphs supermarket was fined $70 million for illegal employee relations against members of the United Food and Commercial Workers Union (UFCW). Another part of the penalty levied against Ralphs was a three-year probationary period for employee relations, which recently ended. An employee of the El Cajon store alleged that management had begun "short shifting" the store once the probationary period expired.

Aside from four staff at the front of the store on March 20, no other employees could be found elsewhere. Adjacent to the nightly schedule was a white-board sign inscribed with the words "No Breaks."

The store manager was unable to assist with inquiries, as she was performing as a cashier. At the same time, a large spill lay nearby. Outside of the store, staff indicated that they were frightened to lodge grievances for occupational safety and health issues and breach-of contract-grievances for fear of reprisals from management.

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Comments
1

Sounds like the Albertsons in Casa de Oro on Campo Rd. That store can't be bothered to open another checkstand if 20 are (collectivly) in line. Ever.

March 30, 2010

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4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs
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