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Best of 2003: Best Place To Take A Consumer Complaint

UCAN, the Utility Consumers' Action Network
3100 Fifth Avenue, Suite B, Hillcrest
www.ucan.org
619-696-6966

When California's electricity crisis was at its worst, hardly a night went by without Michael Shames, attorney and executive director of UCAN, commenting on the evening news. With over 40,000 San Diego supporters, the nonprofit corporation is the largest regional consumer group of its kind in the world. Using every means legally available, the network's mission is to protect consumers from utility abuse, poor service, and excessive rate hikes. Current key projects include working to lower electricity and natural gas rates, exposing fraudulent telecom-marketing practices, and fighting gasoline price gouging in San Diego. (Don't miss the price reports on hundreds of San Diego gas stations published each week on the website.) Perhaps the organization's biggest heroes are the members of UCAN's Fraud Squad. They offer free dispute-resolution advice on more than 300 of the most commonly reported consumer complaints.

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UCAN, the Utility Consumers' Action Network
3100 Fifth Avenue, Suite B, Hillcrest
www.ucan.org
619-696-6966

When California's electricity crisis was at its worst, hardly a night went by without Michael Shames, attorney and executive director of UCAN, commenting on the evening news. With over 40,000 San Diego supporters, the nonprofit corporation is the largest regional consumer group of its kind in the world. Using every means legally available, the network's mission is to protect consumers from utility abuse, poor service, and excessive rate hikes. Current key projects include working to lower electricity and natural gas rates, exposing fraudulent telecom-marketing practices, and fighting gasoline price gouging in San Diego. (Don't miss the price reports on hundreds of San Diego gas stations published each week on the website.) Perhaps the organization's biggest heroes are the members of UCAN's Fraud Squad. They offer free dispute-resolution advice on more than 300 of the most commonly reported consumer complaints.

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4S Ranch Allied Gardens Alpine Baja Balboa Park Bankers Hill Barrio Logan Bay Ho Bay Park Black Mountain Ranch Blossom Valley Bonita Bonsall Borrego Springs Boulevard Campo Cardiff-by-the-Sea Carlsbad Carmel Mountain Carmel Valley Chollas View Chula Vista City College City Heights Clairemont College Area Coronado CSU San Marcos Cuyamaca College Del Cerro Del Mar Descanso Downtown San Diego Eastlake East Village El Cajon Emerald Hills Encanto Encinitas Escondido Fallbrook Fletcher Hills Golden Hill Grant Hill Grantville Grossmont College Guatay Harbor Island Hillcrest Imperial Beach Imperial Valley Jacumba Jamacha-Lomita Jamul Julian Kearny Mesa Kensington La Jolla Lakeside La Mesa Lemon Grove Leucadia Liberty Station Lincoln Acres Lincoln Park Linda Vista Little Italy Logan Heights Mesa College Midway District MiraCosta College Miramar Miramar College Mira Mesa Mission Beach Mission Hills Mission Valley Mountain View Mount Hope Mount Laguna National City Nestor Normal Heights North Park Oak Park Ocean Beach Oceanside Old Town Otay Mesa Pacific Beach Pala Palomar College Palomar Mountain Paradise Hills Pauma Valley Pine Valley Point Loma Point Loma Nazarene Potrero Poway Rainbow Ramona Rancho Bernardo Rancho Penasquitos Rancho San Diego Rancho Santa Fe Rolando San Carlos San Marcos San Onofre Santa Ysabel Santee San Ysidro Scripps Ranch SDSU Serra Mesa Shelltown Shelter Island Sherman Heights Skyline Solana Beach Sorrento Valley Southcrest South Park Southwestern College Spring Valley Stockton Talmadge Temecula Tierrasanta Tijuana UCSD University City University Heights USD Valencia Park Valley Center Vista Warner Springs
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