Past Event
Tuesday, May 3, 2016, 9 a.m. to noon
Communication Skills
8799 Balboa Avenue, San Diego, 92123
Cost: $115 - $150
The purpose of this workshop is to better understand and apply the principles of nondefensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory. Questions? Contact us at 858-505-0024 or www.sdeahr.org.