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Danny Baldwin Rates the Cinépolis Experience
Since I live practically across the street from this theater I have been twice. Once on opening weekend and once a few weeks ago. The first time we ordered a cheese cake and a chocolate cake from the seats. Both arrived in a reasonable amount of time. The second time we ordered some candy and cinnamon sugar popcorn. The candy arrived but the popcorn never did. After the show I went the to concession stand and got a refund for both. I distinguish between the theater and its operation. The theater itself is spectacular. The operation, like the food service, is still chaotic. Not sure if any of the movies we saw were projected in the wrong format or not. My hope is that all operations will improve over time.— August 13, 2011 8:24 a.m.