In a conference call at the end of her training, she and other instructors were told they would have 60 students. “There was shocked silence. People gasped,” she says. The maximum practical number for a writing class is 22. “Personal interaction is completely lacking in the online environment. Sitting next to somebody cannot exist in the online atmosphere.”
“If you don’t sell enough, you are quickly disciplined,” says a former San Diego telemarketer for Bridgepoint. “We tell students that you have to stay in school because if you don’t, you won’t get the financial aid [from the government].”
“The pressures on enrollment advisers to perform is ridiculous,” says one former student recruiter. “The ability [of the potential student] to service debt is not a consideration. The spiel is [that] six months after graduation, you will be able to get a job to pay back student loans.” Of course, the huge buildup of unpaid student loans proves that is not true.
Rodriguez insists that such statements “are simply not true.” Enrollment advisors are given intensive training and disciplined or fired if they use high-pressure techniques.
The Department of Education will pass judgment on that statement. So may the stock market.