How long had Waters been parking behind the Denny’s before the security guard banged on his door? Based on a hazy recollection of Heritage Security’s report, Bernard thought it had been “several hours,” a softening of the guard’s four hours. Waters, however, had shown me receipts that put him at the Ralphs store a half mile away on Sports Arena Boulevard less than 45 minutes before the guard began banging on his door.
“Yes, Waters told me that,” says Bernard, who believes the specific amount of time is not relevant. State law, he says, permits “property owners to have vehicles removed after as little as five minutes.” Bernard thinks that on the night of the Waters incident, the security company was “just being very strict with motor homes.” Signs in the parking lot proclaim, “Unauthorized or improperly parked vehicles will be impounded 24 hours a day at owner’s risk and expense.”
Is Heritage Security satisfied with its guard’s treatment of Waters? I call the company. A woman gives me the voice mail of the company’s president. “He’s the one who will want to speak with you,” she says. For starters, I leave one question: How long do you understand Waters to have been in the parking lot behind the Denny’s? After several hours and no response, I call back and ask for the president. “He went home for the weekend,” the woman tells me. What about my message? “Oh, he calls back if he’s interested.”