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Sundara: underwhelming Indian food
As a "food critic" writing for a legitimate publication, I suggest you do your journalistic due diligence next time and complete some research before hurling out ridiculous opinions. You seem highly offended by the chicken breast found in the curry at Sundara. However, if you went to other popular Indian restaurants in the San Diego area you would find they all use breast meat in their curries. For example, the place you plugged twice, Punjabi Tandoor openly states that they use breast meat. I truly feel sorry for you that you find the white meat, "lame to the extreme", but try saving that subjective chatter for the coffee shops and eat something else. A simple look around and you will find breast meat is ubiquitous in curry houses. As far as your issues with service, lets remember where you are. Sundara is in the heart of Ocean Beach, I've been going there since they opened at their original location. The service has always been polite, laid-back, and very appreciative of my business. So what you had an extra fork left over at your table, get on with something serious, you clearly just wanted to insert that, "service is so f******g shitty" quote (which went unsourced) for attention. I have always felt that food critics are the most trivial of people, certainly no exceptions here.— August 26, 2013 3:12 p.m.
Bad service in San Diego
Hi Ian, I have spent my fair share of time working in the service industry, so naturally reviewers such as yourself and Yelp have always been a frustrating experience for me. In theory, your "profession" is a good idea, but really this and Yelp have become a platform for literally anyone to be a critic. There are plenty of fine reviews, with loads of people having nice things to say. However, there are also plenty of people out there who feel the need to take a less then desirable experience and put a person on blast with no consideration of what the consequences might be. Sadly, it is only the negative experiences restaurant owners care about enough to respond to their employees, the good reviews go without any reward other than a, "hey good job, now go shine the stainless steel" at your never rising minimum wage salary. I have seen people lose their jobs over one bad review, when no doubt the times they go about their business in the expected manor no one hears about it. I get it that negativity sells, you know that and quite clearly enjoy exploiting it. The next time you sit behind your desk smugly preparing to critique a hard working individual or business, consider if your experience was actually that terrible enough to cost someone a salary. It is so very easy to walk in to a restaurant undercover and judge every person in there. I realize this is the service industry and people go out to be waited on, I enjoy being waited on as much as anyone else. However, we are all human, recognize effort when a misunderstanding occurs, try to roll with any given situation. You claim to love the laid back city you call home, I suggest you adopt the attitude.— August 23, 2013 5:27 p.m.