rms_sandiego

Comments by

V.A. Inspector General Says Problems at Call Center Risk Veterans’ Lives

The VA Call Center is not outsourced and its clerical staff salaries are in the low to mid $30K range. A large percentage are veterans. The entire report is at http://www.va.gov/oig/pubs/VAOIG-11-03074-57.pdf It talks about how the problem came about when the call center staffing was increased in order to address response times and there was a gap in getting the new staff trained up.
— February 16, 2012 10:50 a.m.

Join our
newsletter list

Enter to win $25 at Broken Yolk Cafe

Each newsletter subscription
means another chance to win!

Close